Cookie Policy

Cookies are small text files that a website saves on your computer, phone or tablet when you visit. They let the website – or another service whose content appears on it – recognise your device on later visits.

Some cookies are essential for a website to work. Others are used to remember preferences, measure how a website is used, or track browsing for advertising. Cookies set by the website you are visiting are called first-party cookies; cookies set by other companies whose content appears on the page are called third-party cookies.

Similar technologies, such as browser storage, work in a comparable way. In this policy, “cookies” includes them.

Our website is designed so that its core features – browsing tours, reading guides and sending enquiries – work without first-party tracking cookies.

• Essential – we may use cookies or similar technologies where they are strictly necessary for the website to work securely and reliably. These cannot be switched off through our website, but you can block them in your browser.
• Analytics – we do not currently use analytics cookies. If we introduce analytics tools in future, we will update this policy first and ask for your consent where the law requires it.
• Advertising – we do not use cookies to track you across other websites or to show you advertising.

Our servers also record basic technical information, such as your IP address, when you use the website – for example to protect our forms from spam. This is not done with cookies; it is explained in our Privacy Policy.

Some pages include content provided by other companies, which may set their own cookies when you view that content. We do not control these cookies.

• Google Maps – our itinerary and destination pages show embedded Google Maps. When you view one of these pages, Google may set cookies and collect information about your visit. See Google’s Privacy Policy.
• WhatsApp and social media – our WhatsApp and social media buttons are simple links. They do not set cookies on our website, but once you follow a link you are on that company’s service and its own cookie and privacy policies apply.

You can choose to block or delete cookies, including third-party cookies, using your browser settings. Most browsers let you:

• see which cookies are stored and delete them individually or all at once;
• block third-party cookies;
• block all cookies, or only allow cookies from websites you trust;
• clear cookies automatically when you close the browser.

The “Help” section of your browser explains how. Please note that blocking all cookies may stop some websites, including parts of embedded maps, from working as intended.

Where the law requires your consent before a cookie is used, we will ask for it clearly before setting that cookie, and you will be able to change your choice at any time. Simply continuing to browse our website is never treated as consent.

We will update this policy whenever we change the cookies or similar technologies our website uses. The date of the latest update is shown at the top of this page.

If you have any questions about this policy, please email info@serenlankatravels.com or use the WhatsApp and phone options below.